Laser Field Service Technician Cypress California Contraced Employee Temporary

Field InstallTechnician (Laser) Cypress (Contracted Employee)

Cypress California

 

DESCRIPTION:

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Installation Technician for Laser machines. This individual will work out of our Cypress, CA location. The primary responsibility is to install and service Laser equipment sold and supported by MC Machinery Systems. Field Installation Technicians have a secondary responsibility to provide customer support by telephone on general operation and troubleshooting of machine problems. Technicians will spend a high percentage of the job on the road traveling to customer sites.
MC Machinery’s Pre-sales, Sales and Installation staff develops innovative solutions from the ground up. They can complement an existing operation with new hardware, software and processes to eliminate bottlenecks, improve accuracy and drive throughput. Our Applications group offers consultative support for new and existing customers while our regionalized Service Network is the most advanced and responsive team in the industry.

ESSENTIAL RESPONSIBILITIES:

  • Perform equipment installation as well as verify proper operation of machines to the manufacture specifications by performing any needed test.
  • Review, evaluate, and resolve machine problems at customer sites, or by phone, with limited supervision.
  • Must assume responsibility and exercise discretion and independent judgment to evaluate, diagnose, and provide timely, appropriate responses and resolutions to customer problems.
  • Provide adequate training to customers (and in some events other MC Machinery employees) with the overall intention of instructing and/or recommending methods that will improve and/or enhance the performance of the machinery and optimize its usage for their particular needs.
  • Ability to effectively document and communicate ideas, strategies, problems, and solutions in both verbal and written forms to co-workers and customers.
  • Ability to prepare written service reports and other necessary supportive documentation.

REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must have valid drivers license.
  • Must be able to secure and maintain a credit card.
  • Ability to work independently and use judgment to determine customer problems with limited direct supervision.
  • Ability to interact with customers in a way so as to maintain customer confidence in MC Machinery and MC Machinery product.
  • Must be able to travel at any time to various customer locations, which includes having or being able to obtain a passport.

EDUCATION AND EXPERIENCE:

  • Associate’s degree in electronics or equivalent.
  • 3 to 5 years minimum experience in the industry,
  • Basic understanding of the fabrication industry, and general shop operations is preferred. Familiarity with calipers, leveling devices, precision indicators, voltmeters, oscilloscopes, soldering irons, and other equipment necessary to perform the job function.

Those interested can forward a resume directly to jobs@mcmachinery.com.

Equal Opportunity Employer – race, sex, veteran or disability status, gender identity, sexual orientation