To keep your machinery purring, be sure to feed it the right OEM-specified replacement parts, wires, fluids, filters, and other consumables. MC Machinery has you covered with an extensive inventory of top-grade, competitively priced OEM parts and consumables for our EDM, laser, press brake, and milling machines—plus the dedicated support team to guide you to the ideal solutions for your equipment.
From retrofits and upgrades to OEM consumables, count on us for an extensive selection of parts and solutions to maximize your machine’s productivity for years to come. Learn more about our parts program support/availability.
We’re always here to help you simplify and help with returns. For full details on our return policy and complete instructions, click here.
To ensure returns sent to MC Machinery Systems are processed accurately, please adhere to the following guidelines:
Include a return authorization form along with returned goods so credit to your account can be processed. To obtain a return authorization form, contact us at 630-616-5900.
Carefully check over the return authorization form to make sure the returned goods reflect the items listed on the form provided by MC Machinery. If variances exist, contact us at 630-616-5900.
Clearly state on the return authorization form the following:
Are the returned goods used or unused?
Why you are returning the part?
Clearly label the return address. SHIP TO: MC MACHINERY SYSTEMS 85 Northwest Point Blvd. Elk Grove Village, IL 60007
For questions related to the processing of returned goods, call our customer service team at 630-616-5900.
RETURN AUTHORIZATION FORM
Please use the return authorization form attached with the part you received and use the instructions below as a guideline for returning parts.
Please see Memo area on RA for contact name.
Please complete section A by marking each line item used or unused.
Please complete section B with an explanation of why the part is being returned.
Please sign and date section C.
The return authorization form must accompany a returned package, and the RA number must appear on the outside of all packages. If you fail to include this number, your shipment may not be accepted by our shipping department and may be returned.