TRIPLE DIAMOND MEMBERSHIP

Strengthen your investment with serious added value.
Explore the benefits of comprehensive, 24/7 service and support.

Use the table below to see which of the two different membership tiers are right for you.

INCLUDED SERVICES DETAILS *Std. Mfg. Warranty GOLD PLATINUM
Prioritized Technical Phone Support Mon-Fri 7:00am – 5:00pm CST X X X
Access to On-line Parts Manuals via Web Site Unlimited 24Hr. Access X X X
Access to On-line Technical Support Hotline via Web Site Unlimited 24Hr. Access X X X
Access to On-line Operation Manuals via Web Site Unlimited 24Hr. Access X X X
Access to On-line Maintenance Manuals via Web Site Unlimited 24Hr. Access X X X
Access to On-line Machining Technology via Web Site Unlimited 24Hr. Access X X X
Access to On-line Technical Bulletins via Web Site Unlimited 24Hr. Access X X X
Access to On-line Wiring Diagrams via Web Site Unlimited 24Hr. Access X X X
Access to On-line FAQ’s via Web Site Unlimited 24Hr. Access X X X
Access to On-line Part Specials via Web Site Unlimited 24Hr. Access X X X
Unlimited Software Upgrades X X X
On-site Repairs Due to Product Failure X N/A N/A
Genuine Mitsubishi Part Replacement due to Product Failure X N/A N/A
Platinum Response For Technical Phone Support X X
Platinum Response For On-Site Field Service X X
Extended Hours Technical Phone Support Via Web Site Mon-Fri 7:00am – 7:00pm CST X X
Discount on Electronic PC Board Exchange Rates 10% X X
Discount on On-Site Field Service Labor Rates 10% X X
Discount on On-Site Customized Operation Training 10% X X
Discount on Standard Training Classes 10% X X
Discount on all Genuine Mitsubishi Spare Parts 5% X X
Discount on Laser Compensation Services 25% X X
Discount on Laser PM Services 10% X X
Discount on EDM & Milling PM Services 15% X X
Discount on PM Travel & Mileage 50% N/A X
Discount on Remote360 Service 10% X X
BECOME A TRIPLE DIAMOND MEMBER